by admin | Mar 14, 2019 | Scott Young
Does Excellence Really Matter In The Bar & Hospitality Industry? Excellence Vs. Mediocrity: What are the “Real life Consequences” between having an average employee, Bartender, Server, Manager, Hostess, Chef, etc. and one that purposely strives for excellence? Are...
by admin | Feb 26, 2019 | Brad Kaplan, Scott Young
Do you know everything you need to know about your bar pour costs? If you don’t, how do you know if you’re pouring for profits? It All Comes Down to Numbers: Now let’s look at another extremely important aspect of the business, The Numbers! Dollars and...
by admin | Feb 26, 2019 | Susie Ross
If you want to choose the right place to work for you, it’s important that you change the way you think and act about the process. We will get into this in more detail later in the book but Scott’s friend and Author Susie Ross gives a great overview of...
by admin | Feb 18, 2019 | Brad Kaplan, Scott Young
So, You Want to Know How To Use A Jigger, Shot Glass Or Measuring Cup? First of all, we’re happy you asked because pouring quickly and accurately is essential to any bartenders success. This Article, by Brad Kaplan and Scott Young, is taken from the 154...
by admin | Feb 12, 2019 | Brad Kaplan
What Bartender Pouring Techniques do you use in your bar? As a bartender or server you can certainly consider yourself an independent contractor or business owner of sorts. Let’s face it, the majority of bartenders get paid an hourly wage that is somewhere near the...
by admin | Feb 4, 2019 | Bhgagwad Jal Park
Why I Won’t Tip You If You’re A Waiter – Presented with Author permission- Bhgagwad Jal Park Scott Young Says- This is an article I came across that I thought would go very well here to stimulate a conversation and better understanding. Yes, he’s...
by admin | Jan 28, 2019 | Susie Ross
Do you or your servers and bartenders use suggestive selling techniques to increase sales & guest satisfaction? What kind of Suggestive Selling or Up Selling Sells Best? Genuine Suggestive Selling Sells. Guests appreciate Helpful Suggestive Selling, Honest...
by admin | Jan 16, 2019 | Susie Ross
Is Customer Service a Fact Or A Myth? Everyone talks about customer service as if they understand it; we talk glibly about how important it is and how we know exactly how it should be done. Have you noticed how quick we are to complain about poor service, yet nothing...
by admin | Jan 11, 2019 | Scott Young
Is a drunk bartender sued for Drinking On The Job something you’ve seen before? A bar sues bartender: The bar had it’s liquor license temporarily revoked because one of their bartenders was drunk at work while serving customers. I have purposely omitted his name...
by admin | Dec 10, 2018 | Scott Young
Make Bigger Tips – Nightclub, Bar & Restaurant Training – by Scott Young Do you want to make bigger tips than you ever have before? Certainly, we all want this, but If nothing changes, then nothing changes. Give people a reason to choose to be served...
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