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Choose The Right Place To Work

Choose The Right Place To Work

  If you want to choose the right place to work for you, it’s important that you change the way you think and act about the process. We will get into this in more detail later in the book but Scott’s friend and Author Susie Ross gives a great overview of...
Suggestive Selling Sells Itself!

Suggestive Selling Sells Itself!

Do you or your servers and bartenders use suggestive selling techniques to increase sales & guest satisfaction? What kind of Suggestive Selling or Up Selling Sells Best? Genuine Suggestive Selling Sells. Guests appreciate Helpful Suggestive Selling, Honest...
Customer Service-Fact, Myth?

Customer Service-Fact, Myth?

Is Customer Service a Fact Or A Myth? Everyone talks about customer service as if they understand it; we talk glibly about how important it is and how we know exactly how it should be done. Have you noticed how quick we are to complain about poor service, yet nothing...
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